Terms & Conditions

These Terms & Conditions apply to all purchases made by you on yourwebsite.com.au. By using this site you accept and agree to be legally bound by our terms and conditions. We may change the terms and condition at any time without notice. Please review these terms & conditions on a regular basis so you are aware of such changes.

This website is operated by and behalf of

Gold Coast Business Websites
Trading as Paul Luxford

ABN 95 959 273 818

33/111 McAuley Parade
Pacific Pines 4211 QLD.
Australia
+61405 614 155

Pricing

All prices are displayed in AUD and include GST. Prices may be subject to change without notice. All prices are correct at time of purchase and are confirmed with an order confirmation email.

Conditions of Sale

All orders must be paid for before they are provided, unless alternatives for payments are made.

Cancellation Policy

If for any reason you are not satisfied with your purchase it can be cancelled for a refund within 30 days, no questions asked.

Payment

Gold Coast Business Websites welcomes payment by credit card, including VISA, Mastercard and American Express . Payment must be made at time of purchase.

Acceptance of Order

Business Name will send email confirmations of your order once placed on our website.

Supply

Business Name reserves the right to refuse to supply to any individual or company.

Security

Gold Coast Business Websites uses Secure Sockets Layer (SSL) technology to ensure that your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats. Learn more about how we keep your shopping experience Safe and Secure.

Privacy

Information collected byGold Coast Business Websites from their customers is kept strictly confidential. Any information passed on to third parties such as Strip or Paypal, is solely for the completion of your order.Gold Coast Business Websites will not sell any collected personal information.

Legal Information

All the information contained on this web site, including the site design, graphics has been copyrighted. All rights reserved. Any other trademarks, company names, product names and/or logos set forth in this web site are the property of their respective owners. Trade marks, brand names, product names and company names of or related to the products appearing on this web site are the property of their respective owners. Business Name does not claim to own any of these trade marks nor claim that Business Name is related to, endorsed by, or in any other way connected or associated with these companies.

We provide managed hosting services in partnership with the following resellers:

Veerotech.net
VentraIP.com.au
Cloudways.com
Siteground.com

Each of our partners are the official custodians of your website and you are also bound by their terms and condiitions.

Below are our terms and conditions for utilising our managed website hosting services.

Managed Website Hosting

This simply means that you purchase your website hosting service through us, instead of going directly to a hosting provider. With purchasing hosting through us, you have access to our support and therefore contact us when there are any issues and then we handle those requests with our relevant hosting partner.

Payments

All payments for our hosting accounts are due before on the day of renewal, as indicated on your invoice. If payment is not recieved within 7 days after the due date, then we will suspend your hosting account.

Refunds

We do not provide refunds for our hosting services, unless there are special circumstances.

Hosting Account Suspension

Hosting suspension means that we place your account into a mode that your website is unable to be viewed by you or the public. Your website will display a landing page, saying that the hosting account has been suspended. Your website files, databases and email addresses are still there, but unaccessible until the account has been unsuspended by our team.

Your hosting account is at risk of suspension if the following happens:

• If you fail to pay your hosting renewal within 14 days of date of renewal.
• Your website is in breach of copyright infringement.

If payments are received past the renewal due date and your account is in suspension, there is no change to the renewal date; as we are continuing to store your website / email files

Hosting Account Termination

Hosting termination means that we will completely remove the hosting account, which will result in the loss of your website, all its files and databases and any email accounts associated with the account. This is final and cannot be undone.

Your hosting account is at risk of termination if the following happens:

• If payment has not been received after 30 days from date of renewal and have not received any replies to our renewal reminders about your account.
• Your website is in breach of copyright infringement and you do not comply within 7 days of receiving the complaint.
  • You will have a total of 14 days for the following actions prior to your account termination:
    • If you fail to comply and communicate your intention of compliance or do not make the necessary changes, you will have another 7 days to source a new hosting provider

If you have any questions about these terms and conditions, please email [email protected]

Overview

We resell domain names for Dreamscape Networks. You are also bound by their terms and conditions.

We provide a self service domain management platform at domains.goldcoastbusinesswebsites.com.au

What support do we provide?

Here is a list of support we provide:

• Help to reset account passwords
• Answer questions about the domain name portal (if you are having issues accessing your account)
• Check domain name registration process.

We do not take responsibility for any domain names that are lost to third party owners, if you have failed to renew a domain name in the given timeframe.

What is your responsibility?

It is your sole responsibility to manage your own domain names under your own account within our platform.

When domain names are due for renewal, it is your responsibility to continue to renew them at the specified date listed on your domain name information.

Account Management

You can access your domain platform by logging in at: domains.goldcoastbusinesswebsites.com.au

You are able to access all domain name information, you can renew, register, transfer in and out domains and modify domain name information. You can also update the DNS and other settings.

You can cancel your account at any time, but you will need to ensure your domain names are not longer registered or you have transferred them to another domain host.

Payments

Our domain platform provides you the ability to pay for and renew domain names with either Paypal or Credit Card.

Communication

From time to time, you will receive automated emails from the domain platform. The emails include:

• Domain name renewal notifications, including domains that are coming up for renewal and domains that have been renewed successfully.
• Account information updates, such as asking for correct contact information.

If you have any questions about these terms and conditions, please email [email protected]